IVA Helpdesk
English
Go to website
Back
Articles on:
Terms & Conditions
How we work to give you the best IVA experience.
Keeping IVA safe
Acceptable Useage
IVA is a community built on the understanding that members are able to share interests, express opinions and engage in a range of learning activities safely and without harassment or discrimination. To achieve that this members of the IVA community are required to. Treat others with respect Appreciate that others may have different opinions and values compared to they own Understand that posts that harass, intimidate, embarrass or contain bad language are strictly prohibited Where an IV
Few readers
Cancellations & Refunds
Session Cancellations
IVA's advance booking system puts you in control of your learning, however, at IVA we are know even the best laid plans can change! Don't worry, here's what you can do. Up to 1 hour before the scheduled session. Simply log in to IVA and use the booking system to cancel your session. The cost of the session will be refunded to your wallet so you can then simply book at another time. Under an hour before the scheduled session. Simply log in to IVA and cancel the session. Unfort
Few readers
Renewing your Study Plan
Our Study Plans have been designed around one week and one month subscription lengths. Once you have purchased your first one we will then ensure that receive a reminder email letting you know that it is time to renew. You will have a few options. Click on the link in the email to renew your subscription on the same Study Plans and for the same duration. Change your subscription by looking at one of our alternative plans. Perhaps you want to upgrade or go for a month long instead of just a
Few readers